Privacy Policy

“Personal Information” refers to the information about a living individual as defined in the Act on the Protection of Personal Information, and includes data by which a specific individual can be identified – such as name, date of birth, address, telephone number, contact details, or other descriptors – as well as biometric data (e.g., fingerprints, voice prints, facial features) and other information (personal identification information) that, by itself, can identify a specific individual (for example, the insurer number on a health insurance card).

The Company may request personal information such as your name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when you register for the Service. In addition, the Company may collect transaction records and payment-related information—including users’ personal information—from our partners (which include information providers, advertisers, ad delivery platforms, etc.; hereinafter “Partners”).

The purposes for which the Company collects and uses personal information are as follows:

• For the provision and operation of the Company’s services
• To respond to inquiries from users (including identity verification)
• To send emails regarding new features, updates, and campaigns related to the service in use, as well as notifications concerning other services provided by the Company
• For maintenance, critical notices, and other necessary communications
• To identify and restrict users who violate the Terms of Service or attempt to use the Service for fraudulent or improper purposes
• To enable users to view, modify, or delete their registered information and review their usage
• To bill users for fees in the case of paid services
• And for any purposes incidental to the above

The Company may change the purpose of use of personal information only if the new purpose is reasonably related to the original purpose. In the event of such a change, the Company will notify users or publish the revised purpose on this website in accordance with its prescribed procedures.

Except in the cases listed below or as otherwise permitted by the Act on the Protection of Personal Information and other applicable laws, the Company will not provide personal information to any third party without obtaining the user’s prior consent.

• When it is necessary to protect an individual’s life, body, or property and obtaining consent is impractical
• When it is particularly necessary for the improvement of public health or the promotion of the healthy development of children and obtaining consent is impractical
• When a national agency, local government, or an entity commissioned by them requires cooperation in performing duties prescribed by law, and obtaining consent might hinder the execution of those duties

Provided that the following items have been notified or made public in advance and the Company has reported to the Personal Information Protection Commission:

• The inclusion of third-party provision in the purpose of use
• The data items provided to third parties
• The means or methods of providing such data
• The suspension of third-party provision of personal information upon request
• The method for receiving such requests

Notwithstanding the foregoing, in the following cases the recipient of the information shall not be deemed a third party:

• When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
• When personal information is provided in connection with a business succession due to merger or other corporate reorganization
• When personal information is jointly used with a specific party, provided that the fact of joint use, the items of personal information involved, the scope of the parties, the purposes of use, and the name or designation of the party responsible for managing the information are disclosed to the individual in advance or made readily accessible

The Company will promptly disclose personal information upon request by the individual. However, if disclosure would (i) jeopardize the life, body, property, or other rights and interests of the individual or a third party, (ii) significantly interfere with the proper execution of the Company’s business, or (iii) otherwise violate applicable law, then all or part of the information may be withheld. In such cases, the Company will promptly notify the individual. Please note that a fee of 1,000 yen per request will be charged for the disclosure of personal information.

• If disclosure is likely to harm the life, body, property, or other rights or interests of the individual or a third party
• If disclosure is likely to significantly interfere with the proper operation of the Company’s business
• If disclosure would otherwise contravene applicable law

Notwithstanding the foregoing, information that does not qualify as personal information – such as historical records or characteristic information – will, in principle, not be disclosed.

Should a user find that the personal information held by the Company is incorrect, the user may request correction, addition, or deletion (hereinafter “Corrections, etc.”) in accordance with the procedures established by the Company.

If the Company determines that it is necessary to comply with such a request, it will promptly effect the required Corrections, etc.

The Company will promptly notify the user of its decision whether to effect the Corrections, etc. or not.

If an individual requests the suspension or deletion (hereinafter “Suspension, etc.”) of personal information on the grounds that the information is being handled beyond its intended purpose or has been acquired through improper means, the Company will promptly conduct the necessary investigation.

Based on the investigation’s results, if the Company determines that it is necessary to comply with the request, it will promptly suspend or delete the relevant personal information.

The Company will promptly notify the user of its decision regarding the suspension or deletion, whether or not such actions are taken.

Notwithstanding the foregoing, if suspension or deletion entails substantial costs or is otherwise impracticable, and if an alternative measure capable of protecting the user’s rights and interests can be implemented, the Company will adopt such alternative measures.

Except as otherwise provided by law or as otherwise stipulated in this Policy, the contents of this Policy may be amended without prior notice to users. Unless otherwise specified by the Company, the amended Privacy Policy shall take effect upon its posting on this website.

For inquiries regarding this Policy, please contact the following office.