Terms of Service

These Terms govern the conditions for providing the Service and all relationships between us and Registered Users regarding the use of the Service. In the event that any description or documentation related to the Service conflicts with these Terms, these Terms shall prevail.

For the purposes of these Terms, the following definitions apply:

• Service Agreement:The agreement between us and the Registered User for using the Service, based on these Terms.
• Intellectual Property Rights:All rights relating to copyrights, patents, utility models, designs, trademarks, and any other intellectual property rights (including the right to apply for such rights).
• User Content:Any content (including text, images, videos, or other data) that a Registered User posts, uploads, or otherwise transmits through the Service.
• TweetCleaner:The provider of the Service.
• Website:The website operated by us at "tweetcleaner.com" (including any future changes to the domain or content).
• Registered User:An individual or entity that has registered to use the Service in accordance with Article 3 (Registration).
• Service:The service provided by us under the name "ツイ消しクリーナー" (TweetCleaner), including any subsequent changes to its name or content.
• Service Use:The state in which a Registered User has utilized the tweet deletion function of the Service and has initiated the tweet deletion process. A record of Service Use exists when the tweet deletion process has been executed at least once according to our system records.

Application:Anyone wishing to use the Service ("Applicant") must agree to these Terms and provide the required information ("Registration Information") in the manner specified by us, thereby applying for registration.

Approval:We will review each registration application based on our criteria and notify the Applicant if registration is approved. Registration as a Registered User is complete upon notification.

Service Agreement Formation:Upon successful registration, the Service Agreement is concluded between you and us, and you may use the Service in accordance with these Terms.

Rejection of Application:We may refuse registration or re-registration without notice if:

• The Registration Information is false, inaccurate, or incomplete.
• The Applicant is a minor or otherwise legally incapable without obtaining necessary consent from a legal representative or guardian.
• The Applicant is associated with anti-social forces (e.g., organized crime groups or similar entities) or is engaged in conduct that we, in our sole discretion, determine supports such forces.
• The Applicant or their associates have previously breached an agreement with us.
• The Applicant has been subject to measures as described in Article 10.
• Any other reason that we, in our sole discretion, find registration inappropriate.

Registered Users shall promptly notify us of any changes to their Registration Information using the method provided on the Website.

1. Registered Users are solely responsible for safeguarding their passwords and user IDs for accessing the Service and must not allow any third party to use, lend, transfer, or sell them.
2. Any damage resulting from inadequate management, misuse, or unauthorized use of your password or user ID shall be your responsibility.

1. In exchange for using the Service, Registered Users shall pay the fees as separately determined by us and displayed on our Website, using the payment methods specified by us.
2. Registered Users agree to comply with the terms and conditions of the payment service provider when making payments.
3. If a Registered User fails to pay the fees by the due date, we may suspend or terminate the provision of the Service.

When using the Service, Registered Users must not engage in any of the following acts or any acts that we, in our sole discretion, deem to fall under these categories:

1. Acts that violate any law or relate to criminal activities.
2. Fraud, intimidation, or threats toward us, other users, or any third party.
3. Acts that violate public order or morals.
4. Infringement of the intellectual property, portrait rights, privacy, reputation, or any other rights of us, other users, or third parties.
5. Transmitting via the Service any information that:
   • Contains excessively violent or gruesome content.
   • Includes computer viruses or other harmful programs.
   • Damages the reputation or credibility of us, other users, or any third party.
   • Contains excessively obscene or sexually explicit material.
   • Promotes discrimination.
   • Encourages suicide or self-harm.
   • Promotes the improper use of drugs.
   • Contains anti-social content.
   • Seeks to disseminate chain emails or other unsolicited communications.
   • Is likely to cause discomfort to others.
6. Actions that impose an undue load on our network or system.
7. Reverse engineering or analyzing the software or systems provided by us.
8. Acts that may disrupt the operation of the Service.
9. Unauthorized access to our network or systems.
10. Impersonating any other person or entity.
11. Using another user's ID or password.
12. Conducting advertising, solicitation, or sales on the Service without our prior consent.
13. Collecting information about other users.
14. Making unfair or excessive refund requests or filing unsubstantiated complaints repeatedly.
15. Acts that cause harm, damage, or discomfort to us, other users, or any third party.
16. Providing benefits to, or otherwise supporting, anti-social forces.
17. Directly or indirectly causing or facilitating any of the above acts.
18. Attempting to engage in any of the above acts.
19. Any other conduct that we, in our sole discretion, deem inappropriate.

1. We may suspend or interrupt all or part of the Service without prior notice if:
1. We need to perform emergency maintenance or system checks on our computer systems.
2. Technical issues (e.g., computer or communication failures, excessive access, unauthorized access, hacking, or operator error) prevent us from operating the Service.
3. Force majeure events (e.g., earthquakes, lightning, fires, typhoons, power outages, or other natural disasters) hinder the operation of the Service.
4. Changes, limitations, suspensions, or other issues with the X Corp. (formerly Twitter, Inc.) API make it difficult to provide the Service.
5. We, in our sole discretion, determine that suspension or interruption is necessary.
2. We shall not be liable for any damages incurred by Registered Users due to actions taken by us under this Article.

1. All intellectual property rights in the Website and the Service belong to us or to our licensors, and the permission to use the Service granted by these Terms does not constitute a license to use any intellectual property rights in the Website or Service.
2. Registered Users represent and warrant that they have the legal right to post or transmit any User Content and that such content does not infringe upon the rights of any third party.
3. Registered Users grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, publicly display, and publicly perform any User Content.
4. Registered Users agree not to assert any moral rights against us or any party who has succeeded or been licensed such rights from us with respect to their User Content.

1. We may, without prior notice or demand, delete or hide User Content, temporarily suspend the Service, or cancel a Registered User's registration if any of the following conditions apply:
1. The Registered User violates any provision of these Terms.
2. It is discovered that the Registration Information contains false statements.
3. The Registered User has not used the Service for six (6) months or longer.
4. The Registered User fails to respond to inquiries or communications from us for 30 days or longer.
5. Any condition stated in Article 3(4) applies.
6. The Registered User makes unfair or excessive refund requests or files repeated complaints.
7. Any other reason that, in our sole discretion, renders the continued use of the Service or registration as a Registered User inappropriate.
2. In any such event, the Registered User shall immediately forfeit any rights to deferred payment and must promptly settle all outstanding obligations owed to us.
3. We shall not be liable for any damages incurred by Registered Users due to actions taken by us under this Article.

1. Registered Users may withdraw from the Service and cancel their registration by following the procedure prescribed by us.
2. Upon withdrawal, if there are any outstanding obligations owed to us, the Registered User shall immediately forfeit any benefit of deferred payment and promptly settle all such obligations.
3. The handling of user information following withdrawal shall be governed by Article 15.

1. We may change the content of the Service or discontinue its provision at our discretion.
2. In the event that we discontinue the Service, we will notify Registered Users in advance.

1. We make no warranty, express or implied, that the Service will meet the specific purposes of Registered Users, have the expected functions, commercial value, accuracy, or usefulness, that the use of the Service by Registered Users will comply with laws and regulations applicable to Registered Users or internal rules of industry organizations, that it will be available continuously, or that no defects will occur.
2. This Service is provided using the X API Basic Plan and operates in accordance with the rate limits and restrictions of that plan. For details of these restrictions, please refer to X Corporation's official documentation. We make no warranty regarding the Service's performance or processing time resulting from these restrictions.
3. Use of this Service requires the complete tweet history (archive data) downloaded from X Corporation (formerly Twitter, Inc.). Registered Users are solely responsible for obtaining archive data, and we assume no liability whatsoever if archive data cannot be downloaded due to X Corporation's specification changes, defects, server downtime, or the Registered User's account status.
4. We shall not be liable for damages incurred by Registered Users in connection with the Service in excess of the amount paid by the Registered User to us in the past 12 months, and shall not be liable for incidental damages, indirect damages, special damages, future damages, or damages for lost profits.
5. Registered Users shall resolve at their own responsibility any transactions, communications, disputes, etc. that arise between Registered Users and other Registered Users or third parties in connection with the Service or our website.

Registered Users shall maintain the confidentiality of any non-public information disclosed by us in connection with the Service that is designated as confidential, and shall not disclose such information to any third party without our prior written consent, except as required by law.

1. Our handling of Registered Users' information is governed by our Privacy Policy, available at https://tweetcleaner.com/PrivacyPolicy/. By using the Service, you consent to the processing of your information in accordance with that Privacy Policy.
2. We may, at our discretion, use and disclose information provided by Registered Users in an aggregated or anonymized form for statistical purposes without objection from the Registered Users.

We reserve the right to modify these Terms as necessary. In the event of any modifications, we will notify Registered Users by posting the updated Terms on our Website or through other appropriate means. If any modifications require the explicit consent of Registered Users under applicable law, we will obtain such consent by the procedure prescribed by us.

1. All inquiries regarding the Service or notices from Registered Users to us, as well as any communications from us regarding modifications to these Terms, shall be made using the methods prescribed by us.
2. Any notice sent to the email address or other contact information provided in your Registration Information shall be deemed received by you.

1. Registered Users may not assign or transfer their status under the Service Agreement or any rights or obligations under these Terms to any third party without our prior written consent.
2. We may assign or transfer our rights and obligations under these Terms—including, in connection with any transfer of our business—to any successor without further notice, and Registered Users hereby consent in advance to such assignment.

If any provision or part of any provision of these Terms is held to be invalid or unenforceable under applicable law (including consumer contract law), the remaining provisions, as well as the remainder of the affected provision, shall continue in full force and effect.

Due to the nature of this Service as digital content, we do not accept refunds or cancellations in principle. However, we will provide refunds only in cases caused by defects in our system, in accordance with the following provisions.

1. Cases Eligible for Refund:
   Refunds will be accepted only when all of the following conditions are met:
   1. Within 5 days from payment of the Service fee;
   2. Despite having prepared normal archive data in the format recommended by us, the Service is completely unusable due to defects in our system (bugs, server errors, etc.);
   3. The Registered User has contacted our support team and attempted to resolve the defect, but it could not be resolved.
2. Cases Not Eligible for Refund:
   Refunds will not be provided in any of the following cases. Furthermore, if there has been "Service Use" as defined in Article 2 (execution of tweet deletion processing), no refund will be provided for any reason.
   1. When archive data cannot be obtained: When archive data could not be downloaded or is taking time to download due to X Corporation's (formerly Twitter, Inc.) specifications, defects, or restrictions.
   2. When there are defects in the archive data: When the archive data prepared by the user is corrupted, or the file structure differs from the format supported by this Service due to specification changes by X Corporation.
   3. Due to API restrictions: When deletion processing is interrupted or delayed due to X API rate limits (restrictions).
   4. Cases of mere personal reasons: Reasons such as "I didn't understand how to use it," "I no longer need it," or "I purchased it by mistake."
   5. Refund requests after logging into the Service without Service Use: When a refund is requested after logging into the Service without performing "Service Use" as defined in Article 2 (execution of tweet deletion processing). However, this excludes cases where defects in our system can be objectively proven.
3. Refund Procedure:
   When refund conditions are met, the Registered User shall contact us by the method specified by us, clearly stating the details of the defect. We will review system logs and other records, and only when a defect is confirmed, will we initiate the refund procedure within 7 business days in principle.
4. Fees:
   If payment processing fees or transfer fees are incurred in connection with refund procedures, such fees shall be borne by the Registered User and deducted from the refund amount (except in cases of our gross negligence).

1. In the event of any dispute arising between a Registered User and us regarding the Service, both parties shall make good faith efforts to resolve the dispute through discussion.
2. If such discussions fail to resolve the dispute, the court having jurisdiction over the location of our principal place of business shall have exclusive jurisdiction as the court of first instance.
3. If a Registered User causes damage to us or any third party in connection with these Terms or the use of the Service, the Registered User shall resolve the matter at their own responsibility and expense.

1. These Terms and the Service Agreement shall be governed by and construed in accordance with the laws of Japan.
2. Any disputes arising out of or relating to these Terms or the Service Agreement shall be subject to the exclusive jurisdiction of the Osaka District Court as the court of first instance.